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Copyright © SoftExpert Software for Performance Excellence. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

SoftExpert ICM

Corporate Change and Innovation Management Solution to transform ideas into measurable results.

Manage your change processes with excellence, transform innovative ideas into concrete results, and drive organizational transformation with a comprehensive platform that reduces implementation time and increases the success of your initiatives through digitization, integration between stages, traceability, and real-time monitoring of actions.

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Learn how to drive innovation efficiently

SoftExpert ICM enhances your ability to transform ideas into concrete and measurable results for your business. Our solution offers complete control over innovation and change management processes, providing real-time visibility into the progress of tasks, strategic projects, responsibilities, critical deadlines, and key performance indicators. With SoftExpert ICM, your company accelerates the implementation of changes while minimizing risks and maximizing return on innovation investment.

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Manage organizational ideas and changes and easily drive innovation

Easily manage ideas and organizational changes on a single platform

  • Define and model customized processes aligned with your strategy and create intuitive forms adapted to your business structure, ensuring rapid adoption and compliance with internal policies.
  • Manage the entire lifecycle of innovations and changes with superior efficiency - from structured collection of suggestions, intelligent prioritization of proposals, detailed impact and feasibility analysis, to agile approval, controlled implementation, results measurement, and continuous performance evaluation. 
  • Expand your innovation ecosystem by allowing employees, customers, and suppliers to actively contribute to the ideation process through any device, inside or outside the company, increasing the volume of implementable ideas.

 

Learn more about SoftExpert Form→

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Easily manage ideas and organizational changes on a single platform

  • Define and model customized processes aligned with your strategy and create intuitive forms adapted to your business structure, ensuring rapid adoption and compliance with internal policies.
  • Manage the entire lifecycle of innovations and changes with superior efficiency - from structured collection of suggestions, intelligent prioritization of proposals, detailed impact and feasibility analysis, to agile approval, controlled implementation, results measurement, and continuous performance evaluation. 
  • Expand your innovation ecosystem by allowing employees, customers, and suppliers to actively contribute to the ideation process through any device, inside or outside the company, increasing the volume of implementable ideas.

 

Learn more about SoftExpert Form→

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Evaluate, prioritize and implement changes

  • Establish objective criteria and customizable formulas to evaluate and score proposed ideas, ensuring that only initiatives with the highest impact potential advance in the process.
  • Submit ideas through intelligent evaluation and approval workflows that stimulate multidisciplinary collaboration among stakeholders, reducing decision-making time.
  • Implement advanced data-driven idea prioritization methods - including weighted scoring systems, collaborative voting, predictive risk analysis, and scenario simulation - to maximize the ROI of your innovation initiatives.

 

Learn more about SoftExpert Process →

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Evaluate, prioritize and implement changes

  • Establish objective criteria and customizable formulas to evaluate and score proposed ideas, ensuring that only initiatives with the highest impact potential advance in the process.
  • Submit ideas through intelligent evaluation and approval workflows that stimulate multidisciplinary collaboration among stakeholders, reducing decision-making time.
  • Implement advanced data-driven idea prioritization methods - including weighted scoring systems, collaborative voting, predictive risk analysis, and scenario simulation - to maximize the ROI of your innovation initiatives.

 

Learn more about SoftExpert Process →

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Transform promising ideas into projects

  • Strategically plan, execute with precision, and monitor your innovation and change projects in real-time, increasing implementation success rates.
  • Track detailed progress of projects and tasks in real-time from any device, with proactive alerts that identify potential bottlenecks before they become problems, reducing delays in critical implementations.
  • Assign tasks to users, with deadlines and associations between actions, in an easily traceable and controllable manner on dashboards.

 

Learn more about SoftExpert Project →

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Transform promising ideas into projects

  • Strategically plan, execute with precision, and monitor your innovation and change projects in real-time, increasing implementation success rates.
  • Track detailed progress of projects and tasks in real-time from any device, with proactive alerts that identify potential bottlenecks before they become problems, reducing delays in critical implementations.
  • Assign tasks to users, with deadlines and associations between actions, in an easily traceable and controllable manner on dashboards.

 

Learn more about SoftExpert Project →

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Customized portals and dashboards

  • Monitor key metrics and KPIs of your innovation and organizational transformation programs in real-time, with dynamic visualizations that reveal trends, opportunities, and areas for immediate improvement.
  • Customize intuitive portals for different user profiles and hierarchical levels, ensuring that each stakeholder has access to exactly the information and tools relevant to their role in the innovation process.
  • Utilize advanced analytics and predictive algorithms to identify hidden patterns, operational bottlenecks, and optimization opportunities, transforming data into actionable insights for evidence-based strategic decisions.

 

Learn more about SoftExpert Analytics →

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Customized portals and dashboards

  • Monitor key metrics and KPIs of your innovation and organizational transformation programs in real-time, with dynamic visualizations that reveal trends, opportunities, and areas for immediate improvement.
  • Customize intuitive portals for different user profiles and hierarchical levels, ensuring that each stakeholder has access to exactly the information and tools relevant to their role in the innovation process.
  • Utilize advanced analytics and predictive algorithms to identify hidden patterns, operational bottlenecks, and optimization opportunities, transforming data into actionable insights for evidence-based strategic decisions.

 

Learn more about SoftExpert Analytics →

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Why customers choose SoftExpert BPM

Agile Change Management

Accelerate organizational adaptation with agile change management that minimizes resistance, reduces negative impacts, and ensures smooth transitions, maintaining productivity even during complex transformations.

Continuous Innovation

Cultivate a culture of continuous innovation with flexible and gamified processes that encourage the generation of disruptive ideas, increasing employee engagement and accelerating the development of high-impact creative solutions.

Idea Evaluation and Prioritization

Maximize return on innovation investment with structured evaluation and strategic prioritization of ideas, using multidimensional criteria and collaborative approval workflows that identify initiatives with the greatest transformation potential.

Project Monitoring

Ensure the success of your strategic initiatives with real-time monitoring of change and innovation projects, identifying deviations early and ensuring that critical objectives are achieved with maximum efficiency and minimal waste of resources.

Strategic Planning

Transform vision into concrete results with integrated strategic planning that perfectly aligns innovation initiatives with corporate objectives, optimizing resource allocation and ensuring long-term sustainability with measurable ROI.

Controlled Risks

Protect your organization with proactive risk management that identifies, evaluates, and mitigates potential threats before they impact your transformation initiatives, reducing the incidence of failures in critical change projects.

Why do customers choose SoftExpert

Atento

Success Case
Find out how Atento automated end-to-end processes and ensured several benefits for business operations
See The Full Story

Biosev

Success Case
Biosev manages documents, projects, requests, and action plans with over 750 active users within SoftExpert Suite.
See The Full Story

Chemo

Success Case
Química Sintética – Chemo, part of the Insud Pharma group, digitizes its manufacturing instructions, reducing by 80% analysis time for data
See The Full Story
View all cases

Bring this solution to your company

Learn more about the solution

Discover the modules that are part of SoftExpert ICM.

Action Plan
Analytics
Asset
Document
Form
Kanban
Meeting
OKR
PDM
Performance
Portfolio
Process
Project
Request
Time Control
Training
Workflow
MSA
Archive
Drive

Optimization of planning, execution and monitoring of activities.

Learn how

Manage your tasks and action plans efficiently. Log all activities, monitor progress, and promote collaboration in a centralized environment with SE Action Plan. Experience the convenience, flexibility, and speed that the solution offers.

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Real-time data for better decisions. Interactive portals and data sources.

Learn how

Maximize the potential of your business with data analytics tools to empower your decisions. Uncover insights from complex data, identify meaningful trends and patterns, and visualize critical information in real-time. Transform data into strategy and drive your organization's success with SoftExpert Analytics.

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Traceability and full control over assets. Inventory. Usage history.

Learn how

Effectively manage and monitor your assets, ensuring compliance, maximizing return on investment, reducing downtime and increasing your organization's productivity.

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Organization and integrity throughout the document lifecycle.

Learn how

Automate the electronic management of any document with a document management software, from proposals and financial reports to contracts and procedures. Collaborate effectively with centralized content and easy file search using a document organization software.

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Data collection with smart forms. Modeling. Integrations. Reports.

Learn how

Transform your paper forms into responsive, customizable, and mobile-friendly digital forms.

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Agility and flexibility in managing team tasks. Sprints. Board. Backlog.

Learn how

Streamline activity management with comprehensive workflow visibility in a unified space. Coordinate tasks, prioritize actions, and collaborate in real time. Experience the ease and flexibility to propel your project to success.

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Optimization of meeting planning and meetings. Action tracking.

Learn how

Turn meeting management into an efficient experience! Optimize the entire process of managing corporate meetings, from planning to execution and closing.

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Management of Objectives and Key Results. Check-in. Integrations.

Learn how

Accelerate the management of objectives and key results. Achieve agility, collaboration, and transparency in an integrated and intuitive platform.

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Integrity and control over product data. Technical specifications.

Learn how

Centralize and optimize product data management. Foster cross-team collaboration, control technical specifications, and ensure regulatory compliance. Experience the PDM software to boost operational efficiency and engineering excellence.

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Robust and intelligent management of goals and results.

Learn how

Comprehensively manage performance indicators, business strategies and departmental metrics using resources such as the SWOT matrix, scorecards and interactive strategy maps. Put strategy at the center of corporate performance management, ensuring an integrated vision to achieve organizational objectives.

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Robust management and prioritization of initiatives. Scenario simulation.

Learn how

Maximize the value of your initiative investments by ensuring strategic alignment, resource optimization and long-term success. Improve your organization's portfolio management using a single solution.

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Standardization of processes to drive results. Testing and distribution.

Learn how

Transform your process management. Model, analyze, and innovate your business flowcharts.

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Organization and control of projects and initiatives. Activity schedule.

Learn how

Effortlessly manage and automate product and service project requests with a comprehensive suite of features that streamline project management best practices.

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Full request lifecycle management. Request logging. Approval controls.

Learn how

Manage requests easily and efficiently. Centralize records, track activities, and promote collaboration in a unified environment. Enjoy the simplicity, adaptability, and agility that the tool provides.

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Ease in recording time and billing control. Resource management.

Learn how

Optimize your team's time and resource management by strategically balancing projects and budgets. Promote efficiency, transparency, and collaboration, ensuring agility and accuracy to maximize results.

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Unlocking human potential across the organization. Course catalog.

Learn how

Effectively manage training and development requirements in your organization with a training planning tool. Ensure the periodic planning of internal and external training courses using training planning software, managing costs, locations, and support materials, as well as optimizing the available resources in the company.

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Productivity and collaboration with automated workflows.

Learn how

Transform and automate your business processes. Boost your results and simplify your routine.

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Quality and reliability of measurement systems. Variability analysis.

Learn how

Standardize and accurately execute measurement systems according to international regulations such as ISO/TS 16949, enabling comprehension of human, external, and instrument factors to prevent variations in measurement system results and reduce costs and risks in products and processes.

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Electronic management of hard copies. Document retention.

Learn how

Comprehensively and efficiently optimize the organization of physical and digital files with advanced document archiving solutions. Meet SoftExpert Archive. Standardize document archiving, automate processes, ensure compliance, and quickly find files to optimize your operations.

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Cloud file storage and sharing with efficiency and security.

Explore Product

Optimize file storage and sharing with SoftExpert Drive. Centralize information in a secure environment, enable controlled access to files, and maintain a complete history of changes. Boost productivity with automatic notifications and simplify team collaboration, ensuring data integrity and compliance with processes.

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  • Voltar aos módulos
    Action Plan
    Optimization of planning, execution and monitoring of activities.
    Learn how
    Manage your tasks and action plans efficiently. Log all activities, monitor progress, and promote collaboration in a centralized environment with SE Action Plan. Experience the convenience, flexibility, and speed that the solution offers.
  • Voltar aos módulos
    Analytics
    Real-time data for better decisions. Interactive portals and data sources.
    Learn how
    Maximize the potential of your business with data analytics tools to empower your decisions. Uncover insights from complex data, identify meaningful trends and patterns, and visualize critical information in real-time. Transform data into strategy and drive your organization's success with SoftExpert Analytics.
  • Voltar aos módulos
    Asset
    Traceability and full control over assets. Inventory. Usage history.
    Learn how
    Effectively manage and monitor your assets, ensuring compliance, maximizing return on investment, reducing downtime and increasing your organization's productivity.
  • Voltar aos módulos
    Document
    Organization and integrity throughout the document lifecycle.
    Learn how
    Automate the electronic management of any document with a document management software, from proposals and financial reports to contracts and procedures. Collaborate effectively with centralized content and easy file search using a document organization software.
  • Voltar aos módulos
    Form
    Data collection with smart forms. Modeling. Integrations. Reports.
    Learn how
    Transform your paper forms into responsive, customizable, and mobile-friendly digital forms.
  • Voltar aos módulos
    Kanban
    Agility and flexibility in managing team tasks. Sprints. Board. Backlog.
    Learn how
    Streamline activity management with comprehensive workflow visibility in a unified space. Coordinate tasks, prioritize actions, and collaborate in real time. Experience the ease and flexibility to propel your project to success.
  • Voltar aos módulos
    Meeting
    Optimization of meeting planning and meetings. Action tracking.
    Learn how
    Turn meeting management into an efficient experience! Optimize the entire process of managing corporate meetings, from planning to execution and closing.
  • Voltar aos módulos
    OKR
    Management of Objectives and Key Results. Check-in. Integrations.
    Learn how
    Accelerate the management of objectives and key results. Achieve agility, collaboration, and transparency in an integrated and intuitive platform.
  • Voltar aos módulos
    PDM
    Integrity and control over product data. Technical specifications.
    Learn how
    Centralize and optimize product data management. Foster cross-team collaboration, control technical specifications, and ensure regulatory compliance. Experience the PDM software to boost operational efficiency and engineering excellence.
  • Voltar aos módulos
    Performance
    Robust and intelligent management of goals and results.
    Learn how
    Comprehensively manage performance indicators, business strategies and departmental metrics using resources such as the SWOT matrix, scorecards and interactive strategy maps. Put strategy at the center of corporate performance management, ensuring an integrated vision to achieve organizational objectives.
  • Voltar aos módulos
    Portfolio
    Robust management and prioritization of initiatives. Scenario simulation.
    Learn how
    Maximize the value of your initiative investments by ensuring strategic alignment, resource optimization and long-term success. Improve your organization's portfolio management using a single solution.
  • Voltar aos módulos
    Process
    Standardization of processes to drive results. Testing and distribution.
    Learn how
    Transform your process management. Model, analyze, and innovate your business flowcharts.
  • Voltar aos módulos
    Project
    Organization and control of projects and initiatives. Activity schedule.
    Learn how
    Effortlessly manage and automate product and service project requests with a comprehensive suite of features that streamline project management best practices.
  • Voltar aos módulos
    Request
    Full request lifecycle management. Request logging. Approval controls.
    Learn how
    Manage requests easily and efficiently. Centralize records, track activities, and promote collaboration in a unified environment. Enjoy the simplicity, adaptability, and agility that the tool provides.
  • Voltar aos módulos
    Time Control
    Ease in recording time and billing control. Resource management.
    Learn how
    Optimize your team's time and resource management by strategically balancing projects and budgets. Promote efficiency, transparency, and collaboration, ensuring agility and accuracy to maximize results.
  • Voltar aos módulos
    Training
    Unlocking human potential across the organization. Course catalog.
    Learn how
    Effectively manage training and development requirements in your organization with a training planning tool. Ensure the periodic planning of internal and external training courses using training planning software, managing costs, locations, and support materials, as well as optimizing the available resources in the company.
  • Voltar aos módulos
    Workflow
    Productivity and collaboration with automated workflows.
    Learn how
    Transform and automate your business processes. Boost your results and simplify your routine.
  • Voltar aos módulos
    MSA
    Quality and reliability of measurement systems. Variability analysis.
    Learn how
    Standardize and accurately execute measurement systems according to international regulations such as ISO/TS 16949, enabling comprehension of human, external, and instrument factors to prevent variations in measurement system results and reduce costs and risks in products and processes.
  • Voltar aos módulos
    Archive
    Electronic management of hard copies. Document retention.
    Learn how
    Comprehensively and efficiently optimize the organization of physical and digital files with advanced document archiving solutions. Meet SoftExpert Archive. Standardize document archiving, automate processes, ensure compliance, and quickly find files to optimize your operations.
  • Voltar aos módulos
    Drive
    Cloud file storage and sharing with efficiency and security.
    Explore Product
    Optimize file storage and sharing with SoftExpert Drive. Centralize information in a secure environment, enable controlled access to files, and maintain a complete history of changes. Boost productivity with automatic notifications and simplify team collaboration, ensuring data integrity and compliance with processes.

Ensure compliance with the following regulations and standards

ISO 27001

ISO 9001

PMBOK

BSC

Compliance with global privacy and security standards

Advanced data protection

SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.

Integrate with your ERP, CRM, Office365, and much more

Connect SoftExpert Suite to other business tools already used in your organization.

Worldwide Office Locations

Supporting and implementing your growth and expasion everywhere! We are present locally, ready to ensure that SoftExpert solutions are working without limits.

Contact us
Meet us

Customize the solution to your needs

Add new modules to your product, customize your experience and get all the solutions you need for your company.

Glossary

Change Management

Process that assesses and mitigates risks associated with changes in processes, systems, or documentation.

An award-winning platform recognized by customers