• Store

    Discover how to improve your SoftExpert product experience by exploring the exclusive solutions and services in our store.

  • Blog

    The SoftExpert Blog shares knowledge, concepts and solutions for excellence in management.

  • News about SoftExpert
  • Already a customer

    Log in
  • ResourcesSuccess CasesEventsEcosystemGlobal Privacy PolicyCookie PolicyInformation Security Policy
  • Contact

    SAC: +1 (321) 442-7145Comercial: 0800 718 7876Request contact
  • Newsletter

    By registering, you agree to our Privacy Policy.

  • facebooktwitterlinkedinyoutubeinstagram
Logo

Copyright © SoftExpert Software for Performance Excellence. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

Automotive

Ensure high-quality automotive products, minimize recall risks, enhance operational efficiency, and ensure compliance with IATF 16949 and ISO standards, all delivered through a unified cloud-based software platform.

Thumbnail

Why do customers choose SoftExpert

Hyundai

Success Case
Hyundai reduced rework by 57% by automating its innovation program
See The Full Story

Comau

Success Case
Comau increases operational efficiency and reduces risk of failure by 60% with SoftExpert
See The Full Story

Yorozu Alabama

Success Case
Yorozu Alabama reduced document approval times by more than 80% with SoftExpert Suite
See The Full Story

Covercraft

Success Case
Covercraft achieves certifications by automating quality management in 7 factories with SoftExpert solutions
See The Full Story

Isuzu Motors

Success Case
Isuzu Motors unit in Turkey acquires SoftExpert solution to boost operational efficiency
See The Full Story
View all cases

Discover the SoftExpert way to solve your challenges

Up to 40% increase in productivity, driven by process automation and the elimination of repetitive manual tasks.

Up to 30% acceleration in time to market new products, optimizing the entire product life cycle with automated processes.

Up to 50% reduction in nonconformity analysis time, with automation of processes and monitoring of actions in real time.

Leading compliance solution for the Automotive industry

Be prepared for audits and compliance requirements

  • Automate the entire audit process, from scheduling to closure, reducing manual effort.
  • Maintain full compliance with IATF 16949 and ISO 9001 Standars by ensuring detailed and accessible audit trails.
  • Quickly address nonconformities by linking audit findings to corrective and preventive actions.
  • Eliminate non-compliance risks with centralized documentation and real-time dashboards.
  • Turn audit insights into actionable opportunities for continuous improvement.

 

Explore SoftExpert Audit →

Image

Ensure operational excellence with integrated quality processes

  • Standardize quality processes to reduce variability and ensure consistency across operations.
  • Automate corrective and preventive actions (CAPA) to address issues before they escalate.
  • Gain real-time insights into quality metrics with dynamic dashboards and analytics.
  • Ensure full traceability of quality records for audits and regulatory compliance.
  • Minimize production errors by integrating quality control with manufacturing processes.

 

Discover SoftExpert EQM →

Image

Drive Supplier Excellence to Boost Product Quality

  • Eliminate risks of poor supplier performance with automated nonconformance management.
  • Drive supplier collaboration through a centralized portal for real-time communication and updates.
  • Enhance approval processes with customizable supplier surveys and scorecards.
  • Identify trends and weaknesses with detailed analytics and performance metrics.
  • Build stronger supplier relationships through transparent evaluations and data-driven decisions.

 

Explore SoftExpert Supplier →

Image

Use cases

Learn how SoftExpert helps companies in the automotive industry

Product Life Cycle
Quality Management
Maintenance
Quality Assurance
Engineering Change Management
APQP
Supply Chain Management
Environment, Health and Safety
Field Service

Simplify your product lifecycle

Take control of your product lifecycle with an efficient, end-to-end management solution.

Image
  • Bill of Materials (BOM) management
  • Real-time production data traceability
  • Collaborative kanban and task management
  • Project management and design control

 

Take a tour of the software. Click here →

Upgrade your quality system

Transform your quality management system with a solution that ensures compliance and meets IATF 16949 standards.

Image
  • Quality document control
  • Non-conformity tracking and CAPA management with 5W2H
  • Root cause identification using fishbone tools, 5 Whys, and FTA
  • Audit trails in compliance with IATF 16949, ISO, VDA standards

 

Take a tour of the software. Click here →

Boost equipment maintenance

Keep your operations running smoothly with better maintenance tools and manage all activities with a Total Productive Maintenance (TPM) approach. 

Image
  • Work order creation of predictive, preventive, and corrective maintenance
  • Equipment history tracking and spare parts inventory
  • Calibration status and automatic alerts for upcoming recalibration
  • KPI dashboards for visualizing key metrics (MTTR, MTBF, Failure Rate, and Equipment Availability)

 

Take a tour of the software. Click here →

Improve shop floor quality

Simplify product quality assurance and compliance with easy-to-use tools.

Image
  • Statistical Process Control (SPC) and Measurement Systems Analysis (MSA)
  • 8D methodology for root cause and non-conformity analysis
  • Defect tracking with automated check sheets
  • Incoming goods inspection with real-time quality checks

 

Take a tour of the software. Click here →

Simplify engineering changes

Make managing engineering changes request (ECR) easier and more efficient.

Image
  • Engineering change request (ECR) and engineering change order (ECO) management
  • Impact analysis and risk evaluation tools
  • Centralized change tracking and documentation revision
  • Real-time dashboards and approval workflows

 

Take a tour of the software. Click here →

Simplify product quality planning

Streamline new product development and guarantee the quality of processes with APQP tools and PPAP submission.

Image
  • Project phase tracking with Gantt chart and milestone management
  • PPAP submission and process validation tools
  • Failure Mode and Effects Analysis (FMEA) and control plan documents
  • Reports and analysis with interactive, customizable dashboards

 

Take a tour of the software. Click here →

Optimize supply chain management

Enhance your supply chain operations by automating key processes and integrating inventory control with production planning.

Image
  • Integration with production schedules to optimize workflows
  • Real-time tracking of raw materials, components, and finished goods
  • Centralized management of inbound and outbound logistics
  • Supply chain performance with intuitive dashboards and reports

 

Take a tour of the software. Click here →

Health and safety made simple

Streamline health, safety, and environmental management with an integrated approach.

Image
  • Incident and risk management tools
  • Root cause analysis with automated CAPA process
  • Safety data sheets (SDS)
  • Audit management and environmental impact tracking

 

Take a tour of the software. Click here →

Simplify field operations

Boost your service team's efficiency by optimizing technician schedules, dispatch, asset tracking, and task progress.

Image
  • Technician scheduling, dispatching, and task tracking
  • Work order automation and progress monitoring
  • Route optimization and task tracking
  • Integration with CRM and customer support systems

 

Take a tour of the software. Click here →

  • Voltar aos tópicos
    Product Life Cycle
    Simplify your product lifecycle

    Take control of your product lifecycle with an efficient, end-to-end management solution.

    Imagem ilustrativa
    • Bill of Materials (BOM) management
    • Real-time production data traceability
    • Collaborative kanban and task management
    • Project management and design control

     

    Take a tour of the software. Click here →

  • Voltar aos tópicos
    Quality Management
    Upgrade your quality system

    Transform your quality management system with a solution that ensures compliance and meets IATF 16949 standards.

    Imagem ilustrativa
    • Quality document control
    • Non-conformity tracking and CAPA management with 5W2H
    • Root cause identification using fishbone tools, 5 Whys, and FTA
    • Audit trails in compliance with IATF 16949, ISO, VDA standards

     

    Take a tour of the software. Click here →

  • Voltar aos tópicos
    Maintenance
    Boost equipment maintenance

    Keep your operations running smoothly with better maintenance tools and manage all activities with a Total Productive Maintenance (TPM) approach. 

    Imagem ilustrativa
    • Work order creation of predictive, preventive, and corrective maintenance
    • Equipment history tracking and spare parts inventory
    • Calibration status and automatic alerts for upcoming recalibration
    • KPI dashboards for visualizing key metrics (MTTR, MTBF, Failure Rate, and Equipment Availability)

     

    Take a tour of the software. Click here →

  • Voltar aos tópicos
    Quality Assurance
    Improve shop floor quality

    Simplify product quality assurance and compliance with easy-to-use tools.

    Imagem ilustrativa
    • Statistical Process Control (SPC) and Measurement Systems Analysis (MSA)
    • 8D methodology for root cause and non-conformity analysis
    • Defect tracking with automated check sheets
    • Incoming goods inspection with real-time quality checks

     

    Take a tour of the software. Click here →

  • Voltar aos tópicos
    Engineering Change Management
    Simplify engineering changes

    Make managing engineering changes request (ECR) easier and more efficient.

    Imagem ilustrativa
    • Engineering change request (ECR) and engineering change order (ECO) management
    • Impact analysis and risk evaluation tools
    • Centralized change tracking and documentation revision
    • Real-time dashboards and approval workflows

     

    Take a tour of the software. Click here →

  • Voltar aos tópicos
    APQP
    Simplify product quality planning

    Streamline new product development and guarantee the quality of processes with APQP tools and PPAP submission.

    Imagem ilustrativa
    • Project phase tracking with Gantt chart and milestone management
    • PPAP submission and process validation tools
    • Failure Mode and Effects Analysis (FMEA) and control plan documents
    • Reports and analysis with interactive, customizable dashboards

     

    Take a tour of the software. Click here →

  • Voltar aos tópicos
    Supply Chain Management
    Optimize supply chain management

    Enhance your supply chain operations by automating key processes and integrating inventory control with production planning.

    Imagem ilustrativa
    • Integration with production schedules to optimize workflows
    • Real-time tracking of raw materials, components, and finished goods
    • Centralized management of inbound and outbound logistics
    • Supply chain performance with intuitive dashboards and reports

     

    Take a tour of the software. Click here →

  • Voltar aos tópicos
    Environment, Health and Safety
    Health and safety made simple

    Streamline health, safety, and environmental management with an integrated approach.

    Imagem ilustrativa
    • Incident and risk management tools
    • Root cause analysis with automated CAPA process
    • Safety data sheets (SDS)
    • Audit management and environmental impact tracking

     

    Take a tour of the software. Click here →

  • Voltar aos tópicos
    Field Service
    Simplify field operations

    Boost your service team's efficiency by optimizing technician schedules, dispatch, asset tracking, and task progress.

    Imagem ilustrativa
    • Technician scheduling, dispatching, and task tracking
    • Work order automation and progress monitoring
    • Route optimization and task tracking
    • Integration with CRM and customer support systems

     

    Take a tour of the software. Click here →

Bring this solution to your company

Ensure compliance with the following standards and regulations

IATF 16949

ISO 9001

ISO 14001

ISO 45001

Learn more about SoftExpert's solutions

Business Process - BPM
Corporate Performance - CPM
Enterprise Content - ECM
Enterprise Risk - ERM
Environment, Health, and Safety - EHSM
Human Development - HDM
Enterprise Asset - EAM
Enterprise Quality - EQM
Corporate Service Management – ESM
Environmental, Social, and Corporate Governance - ESG
Governance, Risk and Compliance - GRC
Innovation and Change - ICM
Product Lifecycle - PLM
Project and Portfolio - PPM
Supplier Lifecycle - SLM
Work Management - CWM

Business Process - BPM

Standardize your business processes, automate workflows, integrate applications, and accelerate digital transformation across your organization with a results-driven business process optimization software.

Explore the solution
01-Business Process Modeling (BPMN).svg
04-Electronic Forms Automation.svg

Corporate Performance - CPM

Manage strategy effectively by mapping scorecards with objectives, indicators, action plans, and everything you need to achieve business success using corporate performance management software.

Explore the solution
2 - Measuring and monitoring.svg
1 - Strategy planning (Strategy Map).svg

Enterprise Content - ECM

SoftExpert ECM is a comprehensive enterprise content management software solution that centralizes all organizational content. It allows you to create, capture, manage, store, preserve and share documents and records, reducing paperwork and related deviations. The ECM solution ensures security, integrity, reliability, and compliance with international standards such as ISO 9001 and FDA 21 CFR Part 11.

Explore the solution
01 - Document viewing.svg
02 - Revision Control.svg

Enterprise Risk - ERM

Lower the likelihood and impact of risk events using an integrated enterprise risk management solutions that unlocks the potential of opportunities, optimizes resources, and directs strategies and decisions.

Explore the solution
ERM 1.svg
ERM 2.svg

Environment, Health, and Safety - EHSM

Drive EHS maturity with a platform that centralizes risks, permits, KPIs, and corrective actions in one place. Ensure full compliance with ISO 14001 and 45001, proactively reduce incidents, and deliver measurable results to stakeholders, customers, and investors.

Explore the solution
2 - Objectives and targets monitoring.svg
3 - Risks and impacts monitoring.svg

Human Development - HDM

Satisfy your needs for talent management, training and development, team performance assessments and career and succession planning all in a single platform.

Explore the solution
HDM 1.svg
HDM 2.svg

Enterprise Asset - EAM

SoftExpert EAM offers physical asset management throughout the entire lifecycle. Focused on sustainable value, it supports everything from inventory to maintenance and performance analysis. Reduce costs and downtime with the support of an automated maintenance management system integrated with your operation. Increase operational efficiency and build effective strategies to optimize critical assets.

Explore the solution
01 - Asset inventory.svg
06 - Asset Performance Indicators.svg

Enterprise Quality - EQM

Modernize your quality management system (QMS) with an all-in-one solution. Reduce the effort to stay compliant, increase process agility, and gain transparency to drive continuous improvement with more control and efficiency.

Explore the solution
3. Document control.svg
5. Quality tools.svg

Corporate Service Management – ESM

Integrate all services and requests across your organization into a single cloud-based solution. Powered by artificial intelligence, the platform streamlines the management of IT, HR, Finance, and Legal departments, fostering greater cross-department collaboration, reducing communication silos, and continuously improving processes.

Explore the solution
ESM 1.svg
ESM 2.svg

Environmental, Social, and Corporate Governance - ESG

Efficiently manage every ESG initiative, by operating unit and scope, on a single platform. Structure your policies, centralize indicators, automate calculations, and monitor risks and compliance in real time, all within one secure, flexible, and fully integrated system.

Explore the solution
ESG 1.svg
ESG 2.svg

Governance, Risk and Compliance - GRC

Ensure compliance with corporate policies, laws, and external regulations using a robust GRC management software that effectively integrates business strategy execution with risk management practices.

Explore the solution
GRc 2.svg
GRc 1.svg

Innovation and Change - ICM

Manage your change processes with excellence, transform innovative ideas into concrete results, and drive organizational transformation with a comprehensive platform that reduces implementation time and increases the success of your initiatives through digitization, integration between stages, traceability, and real-time monitoring of actions.

Explore the solution
Change and Innovation.svg
Task Schedule and monitoring.svg

Product Lifecycle - PLM

Manage your products’ entire lifecycle with a cloud-based solution powered by Gen AI. SoftExpert PLM accelerates time-to-market, automates repetitive tasks, and delivers intelligent insights for strategic decisions. Improve quality, reduce costs, and optimize resources with a secure, scalable, and innovative platform.

Explore the solution
Nova tela PLM.png
6 - Variable charts (measurable).svg

Project and Portfolio - PPM

Transform your project and portfolio management with a complete, cloud-based, AI-powered solution aligned with PMBOK. Connect planning, execution, and monitoring through intelligent automation and real-time insights to ensure on-time delivery with quality and high performance.

Explore the solution
01-Automatic selection of projects and programs.svg
02- Project control - Gantt.svg

Supplier Lifecycle - SLM

Manage the full supplier lifecycle with a cloud-based solution enhanced by Gen AI. SoftExpert SLM automates processes, qualifies partners, ensures compliance, and reduces risks with real-time insights. Boost performance visibility, efficiency, and trust with a secure, intelligent, and scalable platform.

Explore the solution
Mockup tela 1.1.png
08-Performance Management.svg

Work Management - CWM

The only all-in-one cloud platform to improve team collaboration and task efficiency.

Explore the solution
WFM 1.svg
WFM 2.svg

Compliance with global privacy and security standards

Advanced data protection

SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.

Integrate with your ERP, CRM, Office365, and much more

Connect SoftExpert Suite to other business tools already used in your organization.

Worldwide Office Locations

Supporting and implementing your growth and expasion everywhere! We are present locally, ready to ensure that SoftExpert solutions are working without limits.

Contact us
Meet us

Customize the solution to your needs

Add new modules to your product, customize your experience and get all the solutions you need for your company.

Glossary

3D Printing

Additive manufacturing technology used to create parts and prototypes.

Action Plan

Set of steps to solve problems or implement improvements.

ABNT (Brazilian Association of Technical Standards)

Founded in 1940, this organization is responsible for technical standardization in Brazil. Its standards aim to standardize processes, products, and services to ensure greater quality, safety, and efficiency.

5S Methodology

Workplace organization and cleanliness method.

5 Whys

A method for identifying root causes by asking 'why?' five times. Typically included in the 8D process.

8D Methodology

Structured problem-solving process in eight steps, used to identify and eliminate root causes of failures.

Accreditation

The process by which a competent institution or body attests to the technical competence of a company to provide a service or supply a product.

Aerodynamics

The study of how air moves around a vehicle, influencing its efficiency and performance.

Anti-lock Braking System (ABS)

A system that prevents wheels from locking during braking, improving vehicle control.

APQP (Advanced Product Quality Planning)

Advanced product quality planning, a tool to ensure that products meet customer requirements.

Artificial Intelligence (AI)

Technology that uses advanced algorithms and machine learning to analyze data, predict outcomes, and optimize production processes, improving efficiency, quality, and real-time decision-making.

Assembly Line

Production method where products are sequentially assembled in a continuous process, with each workstation adding specific components.

Audit

A procedure conducted to assess the conformity of activities with standards and regulations.

Automatic Transmission

A transmission system that automatically shifts gears in a vehicle.

Automotive Painting

Application of protective and decorative coatings on vehicles.

Autonomous Driving Technology

Systems that enable vehicles to operate without human intervention.

Big Data

The analysis of large volumes of data to improve efficiency and quality.

Bill of Materials (BOM) Control

Management of the list detailing all components of a product.

Calibration

The process of adjusting instruments to ensure accurate measurements.

CAPA (Corrective and Preventive Action)

A methodology that identifies, analyzes, and establishes corrective and/or preventive actions, allowing for the correction and prevention of problem recurrence.

Capability

The ability of a process to consistently meet product specifications and tolerances.

Certificate and Submission

Documents used to validate and approve products or processes.

Certificate of Analysis (COA)

Document certifying that a product complies with technical specifications.

Certification Body

Entity responsible for evaluating and certifying the compliance of products and systems with specific standards.

Certifications

Process by which a third party (certification body) assesses and verifies that a product, service, process, or system meets specific normative or regulatory requirements. Certification is carried out based on specific standards and may include audits, inspections, testing, and other evaluation methods.

Change Management

Process that assesses and mitigates risks associated with changes in processes, systems, or documentation.

Chassis

The base structure of a vehicle that supports all mechanical components and the body.

Combustion Vehicles

Vehicles that use fossil fuel-powered engines.

Compliance

Adherence to legal, regulatory, customer, and internal requirements.

Computerized System Validation (CSV)

A documented process that verifies that a computerized system performs as designed for its intended use in an integral and reproducible manner.

Containment

Immediate action to control or limit an identified problem.

Continuous Improvement Process (CIP)

A continuous improvement process focused on Lean Manufacturing, aiming to reduce costs and enhance processes and services.

Control Plan

Document describing monitoring and control methods for production processes.

Control Record

Record used to document inspections, measurements, and actions taken in processes.

Corrective Action

A measure or intervention adopted to eliminate the causes of a nonconformity, defect, or undesirable situation, with the aim of preventing its recurrence.

Corrective Maintenance

Repairs performed after failures occur.

Cost of Poor Quality

Expenses related to errors, rework, and failures that impact quality.

Crash test

Tests conducted to evaluate vehicle safety in the event of a collision.

Critical Characteristic

An aspect of the product that directly affects its functionality or safety.

Customer Complaint

Negative feedback from customers regarding provided products or services.

Decision Tree

A graphical tool used to identify critical control points (CCPs) in food safety systems.

Destructive Testing

Tests that damage the material to verify its properties.

Deviation

Failure to meet an established requirement.

Dimensional Conformity Analysis

Measurement and verification of part dimensions to ensure they are within project specifications.

Effectiveness Verification

A process to confirm that an action taken was effective.

Effluent Treatment

The process of removing or reducing pollutants in liquid waste generated by a manufacturing unit according to established standards before disposal or reuse.

Electric Vehicles (EVs)

Vehicles powered by electric motors instead of internal combustion engines.

Electronic Control Unit (ECU)

Control unit that manages engine functions and other vehicle systems.

Emission Standards

Set of laws regulating and controlling the amount of pollutants that can be emitted by a source, whether mobile or stationary.

Energy Efficiency

Practices to reduce energy consumption in production.

Engineering Change Request (ECR)

A request to modify a design, product, or process.

Environmental Impact Reports

Documents that assess and record the effects of an industrial activity on the environment.

Ergonomics

The study of worker efficiency and comfort on the production line. It also includes actions to adapt the work environment for employee comfort and safety.

External Logistics

Management of finished product transportation to customers.

Failure Mode and Effects Analysis (FMEA)

A preventive methodology that identifies and evaluates potential failures in processes, products, or systems before they occur.

FEFO

'First Expired, First Out' inventory management method, where products with the nearest expiration date are used first.

Final Assembly

Stage where components are assembled to form the complete vehicle.

Final Product Validation

Testing and certification to confirm that the final product meets customer requirements and expectations.

Finished Product

Finalized item ready for customer delivery.

First-Party Audit

An internal audit conducted by the organization itself or by an entity on its behalf, aimed at evaluating the conformity of its own systems, processes, and procedures.

Flowchart

A graphical representation of process steps, used to map and analyze production processes.

Foundry

Manufacturing process in which molten material is poured into a mold to form solid parts in the desired shape.

Hybrid Vehicles

Vehicles that use both an internal combustion engine and an electric motor.

Incident and Accident Analysis

Investigation of the causes of workplace failures to implement corrective and preventive measures.

Incoming Inspection

Verification of compliance for materials received from suppliers.

Industrial Automation

The use of control systems to operate industrial equipment and processes.

Industry 4.0

Integration of digital technologies in industrial production.

Independent Suspension

A suspension system where each wheel can move independently of the others.

Information Technology (IT)

The use of information systems to support production operations.

Infotainment System

A set of technologies that provide information and entertainment to vehicle occupants.

Injection Molding

Manufacturing method in which materials, usually plastics, are molded under high pressure inside molds.

Internal Combustion Engine

Type of engine where fuel combustion occurs inside the engine itself.

Internal Logistics

Management of material flow within the factory.

Internet of Things (IoT)

Connection of devices and systems to collect and share data.

Inventory

Verification of material or product stock quantities against system records.

IoT Sensors

Use of connected sensors to monitor and optimize processes in real time.

Ishikawa Diagram (Fishbone Diagram)

A diagram used to identify potential causes of a problem.

ISO 14001

International standard setting guidelines for corporate environmental management.

ISO 45001

International standard defining requirements for occupational health and safety management systems (OHSMS).

ISO 9001

International standard for quality management systems.

Just-in-sequence (JIS)

Delivery of materials in the exact production sequence.

Just-in-Time (JIT)

Production system that reduces inventory by manufacturing only what is needed to meet immediate demand.

Kaizen

Continuous improvement philosophy, part of Lean Manufacturing.

Kanban

Visual tool for controlling and managing production flow.

Key Performance Indicators (KPI)

Metrics used to evaluate success in quality and production processes.

Law

Set of legal regulations governing the production and commercialization of goods and services.

Layout

Physical arrangement of machines, equipment, and workstations on the factory floor to optimize production flow.

Lead Time

Total time required to transform an order into delivery, from start to finish.

Lean Manufacturing

Production system aimed at eliminating waste and increasing process efficiency.

Lean Production

Production system aiming for maximum efficiency with minimal waste.

Machining

A manufacturing process that removes material from a raw piece to create specific shapes and dimensions.

Manufacturer

A company or individual responsible for producing goods or products from raw materials. The manufacturer is responsible for the entire production process, from product conception to final delivery to the customer, ensuring quality and compliance with applicable specifications and standards.

Manufacturing Execution System (MES)

Software used to monitor and control manufacturing operations.

Material Planning

Management of the quantity and timing of material acquisition required for production.

Modular Assembly

Assembly technique where pre-fabricated modules are put together to form the final product.

MRP (Manufacturing Resource Planning)

System that plans the acquisition and use of materials, aligning inventories with production needs.

MSA (Measurement Systems Analysis)

Analysis of measurement systems, evaluating the accuracy and reliability of measurement methods.

MTBF (Mean Time Between Failures)

Average time between equipment failures.

MTTR (Mean Time to Repair)

Average time required to repair equipment.

Non-Conformity

Failure to meet a specified requirement or standard procedure.

Non-Destructive Testing

Verification that a product or component operates as designed under specific conditions.

Occupational Safety

Employee training to prevent accidents and comply with workplace safety regulations.

Original Equipment Manufacturer (OEM)

Original equipment manufacturer, such as vehicle assemblers.

Packing

Packaging and preparation of products for transportation.

Pareto Diagram

A technique that helps prioritize improvement actions based on the 80/20 principle.

PDCA (Plan-Do-Check-Act)

Continuous improvement cycle used in various processes.

Picking

Selection of items from inventory to fulfill orders.

Poka Yoke

Device or process that prevents human errors.

PPAP (Production Part Approval Process)

Process for approving production parts.

PPE Management

Control of the supply, use, and maintenance of Personal Protective Equipment (PPE).

PPE Record Sheet

A document recording the issuance and use of Personal Protective Equipment by employees.

PPM (Parts Per Million)

Quality measurement indicating the number of defects per million parts produced.

Predictive Maintenance

Technique to predict equipment failures before they happen.

Prerequisite Program (PPR)

Set of basic practices and conditions necessary to maintain a hygienic food production environment.

Problem Solving

A structured process for identifying and correcting failures.

Process Automation

The use of technology to increase efficiency, reduce errors, and improve product quality and compliance.

Process Simulation

Use of virtual models to test and optimize production processes.

Process Validation

A set of activities proving that a process can consistently produce products of predefined quality in an integral and reproducible manner.

Product Development

The process of creating and improving new products and components.

Product Engineering

The field responsible for designing, developing, and optimizing products, considering functionality, cost, and feasibility.

Product Life Cycle

The stages a product goes through, from conception to market discontinuation.

Product Safety

Guarantee that the product does not pose risks to consumers.

Project Management

Planning and execution of development and production projects.

Prototypes

Initial models of a product created for testing and validation before large-scale production.

Prototyping

Creation of initial product models for testing and validation.

Quality Alert

A notification added on the factory floor to highlight quality-related issues or risks.

Quality Complaint

Record of problems related to product or service quality.

Quality Control (QC)

Inspection of products to ensure compliance with specifications.

Quality Inspections

Procedure to examine activities and ensure compliance with quality requirements set by regulatory and standardization bodies.

Quality Management System (QMS)

A formalized system documenting processes, procedures, and responsibilities to achieve quality policies and objectives.

Quality Testing

Inspection and testing to ensure product compliance.

Raw Material

Material used as an input in product manufacturing.

Recall

Notification for repair or replacement of defective products already in customer use.

Research, Development, and Innovation (RD&I)

Process aimed at creating and improving products, technologies, and processes to meet market demands or innovate.

Reverse Logistics

Process of returning products or waste for recycling, disposal, or reuse.

RFMEA (Reverse Failure Mode and Effects Analysis)

Reverse analysis to identify potential failure modes in products already in use.

Risk Management

Ongoing process aimed at identifying, analyzing, evaluating, prioritizing, mitigating, and monitoring events that may affect an organization's objectives.

Robotics

Use of robots to automate production processes.

Root Cause

An analysis method to identify the primary cause of a nonconformity or food safety issue.

Root Cause Analysis (RCA)

A methodology used to identify the root cause of problems.

SCADA (Supervisory Control and Data Acquisition)

Real-time monitoring and control system for industrial processes.

Safety Inspections

Regular evaluations to identify and correct workplace hazards.

Scope of Actions

The range of measures taken to correct or improve processes.

Second-Party Audit

Sem descrição

Semi-Finished Products

Products that have undergone part of the production process but are not yet finalized.

Shop Floor

Production area where products are manufactured.

Six Sigma

A process improvement methodology focused on defect reduction.

Skip lote

A reduced inspection method applied to selected batches based on consistent quality.

Special Characteristic

Critical requirements of a product that affect its safety or functionality.

Stamping Process

Metal forming technique used to produce automotive parts.

Standard

Document establishing technical requirements and criteria to ensure product and service quality and safety.

Standard Operating Procedure (SOP)

Detailed instructions for performing specific tasks consistently and safely.

Statistical Process Control (SPC)

A technique that uses statistical methods to monitor and control production process quality.

Subcomponents

Smaller parts that make up a larger product.

Supplier Management

Coordination and evaluation of suppliers within the supply chain.

Supplier Qualification

Process of evaluating and selecting suppliers based on quality and risk criteria, also known as supplier approval.

Supply Chain Management (SCM)

Coordination of all processes involved in product production and delivery.

Sustainability

Practices aimed at minimizing the environmental impact of production.

Takt time

The production pace required to meet customer demand.

Temperature and Pressure Control

Monitoring and adjusting these critical parameters during industrial processes to ensure quality and efficiency.

Third-Party Audit

An independent external audit conducted by a third-party entity, such as a certification body, to verify an organization's compliance with specific standards and regulations, usually with the aim of obtaining certification.

Tier 1

Direct supplier to OEMs (Original Equipment Manufacturers).

Top Management

The group of executives responsible for the strategic and operational management of a company.

Torque

A measure of the rotational force produced by a vehicle’s engine.

Total Productive Maintenance (TPM)

Strategy to maximize equipment efficiency.

Total Quality Management (TQM)

Management approach focused on continuous quality improvement.

Toyota Production System (TPS)

A production model emphasizing efficiency and waste elimination.

Traceability

Ability to track the origin and history of a product and/or critical information throughout its entire lifecycle.

Training Matrix

Tool for mapping employee competencies and identifying training needs.

Unibody Construction

A vehicle structure where the body and chassis are integrated into a single piece.

Value Stream Mapping (VSM)

Lean tool used to identify and eliminate waste in production processes.

Versatility Matrix

Tool that assesses employees' ability to perform multiple functions.

Visual Inspection

Visual verification of parts or products to identify defects.

Warehouse

A space designated for the storage and control of materials, tools, and supplies used in production.

Waste Management

Planning and execution of strategies to minimize, reuse, or dispose of waste in an environmentally responsible manner.

Welding

A process for joining materials, usually metals, using heat, pressure, or both.

Withdrawal

Process of removing non-compliant products (due to quality, food safety, or regulatory issues) up to the point of sale or distributors. It does not extend to products already sold to consumers.

Work Incidents

Unexpected events occurring during work activities but not resulting in significant injury or damage.

Work Instruction (IT)

Document detailing step-by-step procedures for performing a specific task.

Workplace Safety

Practices and regulations to ensure worker safety.

An award-winning platform recognized by customers