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Food and Beverage

From R&D to distribution: Ensure product safety and quality with an AI-powered quality management software suite built for the food and beverage industry.

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Why do customers choose SoftExpert

BRF

Success Case
BRF increases the visibility of its project portfolio with over 30,000 files stored in SoftExpert Suite and more than 1,300 projects in progress
See The Full Story

Raízen

Success Case
Raízen estimates earnings of R$60 million with the implementation of the ideas program in SoftExpert Suite
See The Full Story

Dos Pinos

Success Case
Dos Pinos centralizes 186 services with SoftExpert Suite and saves over 30% by implementing a Shared Services Center (SSC)
See The Full Story

Special Dog

Success Case
Using SoftExpert, Special Dog digitizes 100% of its documents and reduces the time spent managing GMP documents for pet food by 80%.
See The Full Story
View all cases

The SoftExpert Way to Solve Your Challenges

Boost productivity by ~ 40%  through process automation.

100% paperless document management (SOPs, work instructions, GMP manuals) — eliminate printing entirely.

Reduce inspection and audit time by up to 50%, increasing agility and minimizing manual work.

Simplify your processes, maximize food safety and automate quality management

Audits Made Simple: Ensure Compliance & Efficiency

  • Achieve regulatory compliance with major standards like ISO 22000, FSSC 22000, BRCGS, and IFS, ensuring production safety and quality. 
  • Automate workflows to quickly identify, log, and notify non-conformities. 
  • Simplify evidence tracking for transparent, organized audits. 
  • Build AI-supported action plans to accelerate issue resolution and prevent recurrences.

 

Explore SoftExpert Audit → 

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Integrated Document Management

  • Centralize critical documents (e.g., GMP manuals, SOPs, work instructions) to streamline compliance and quality control. 
  • Eliminate printing and manual signatures with a secure, efficient digital system. 
  • Automate document processes with revision control, traceability, and instant access. 
  • Optimize productivity with a modern, cloud-based solution.

 

Explore SoftExpert Document → 

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Strengthen Supplier Quality & Control

  • Consolidate supplier data (certifications, contracts, profiles) in a single platform. 
  • Evaluate supplier performance to ensure material quality and mitigate supply chain risks. 
  • Automate onboarding/renewals to reduce errors and boost efficiency. 
  • Enhance collaboration via an integrated supplier portal for seamless communication and document sharing. 

     

Explore SoftExpert SLM → 

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Use Cases

See how SoftExpert empowers food and beverage companies

Audit Management
Document Management
Risk Management
Supplier Management
Training Management
Asset Management
New Product Development (R&D)

Optimize audit execution

Streamline audits and ensure compliance with  FDA and EFSA, and food industry standards.

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  • End-to-end audit lifecycle management (planning, execution, analysis). 
  • Centralized evidence storage with traceability and instant access. 
  • Digital checklists and mobile access for remote/on-site audits in real time. 
  • Automated deadline and action plan tracking for efficient corrections. 
  • Full support for ISO 9001, ISO 22000, FSSC 22000, ISO 14001, and more.                                                                                                          
     

 

Take a software tour → 

Centralize all documents in one place

Keep records, SOPs, and work instructions organized, traceable, and audit-ready.

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  • Secure, centralized repository for technical files, certificates, and procedures. 
  • Full version control and revision history. 
  • Customizable permissions for viewing/editing. 
  • AI-powered search for instant answers in any language. 
  • Complete access/print logs with timestamps and purpose tracking.                                                                                                           
     

 

Take a software tour → 

Prevent recalls and fines with proactive risk control

Anticipate hazards and comply with food safety requirements effortlessly.

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  • Reduce recalls/waste with early risk alerts (production, packaging, transport). 
  • Automated HACCP analysis with audit-ready records. 
  • Supplier/material risk monitoring to prevent contaminants/non-conformities. 
  • Pre-loaded hazard/control library for faster plan setup. 
     

 

Take a software tour → 

Streamline supplier qualification and evaluation

Automate supplier onboarding and maintain full compliance with food safety requirements.

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  • Unified supplier database for raw materials, certificates and mandatory documents (e.g., lab reports). 
  • Real-time automated qualification with customizable criteria and blocking of non-compliant vendors. 
  • Performance dashboards tracking quality metrics (delays, contaminants, audits) and supply chain risk alerts. 
  • Simplified audits/compliance with digital checklists for supplier inspections and corrective action tracking. 


 

Take a software tour → 

Automate competency and training processes

Keep your team aligned with Good Manufacturing Practices (GMP) through streamlined training.

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  • Custom e-learning with role-specific content (operations, admin) and adaptable modules. 
  • Training library (videos, PDFs, quizzes) with instant certification. 
  • Gamification (badges, leaderboards) to boost engagement. 
  • Real-time progress reports by employee, department, or facility. 
     

 

Take a software tour → 

Prevent production failures with predictive maintenance

Maximize equipment uptime through continuous monitoring and AI-driven workflows.

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  • Predictive/preventive maintenance for critical assets. 
  • Unified dashboards tracking asset health, costs, and intervention history. 
  • Dynamic inventory control with QR code tracking and mobile updates. 
  • Mobile inspections with real-time service order logging.

 

Take a software tour → 

Accelerate innovation and time-to-market

Shorten development cycles for faster launches of cutting-edge food products.

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  • Centralized formulation management (BOMs, ingredients, labels). 
  • Automated approval workflows for sensory tests, validations, and pilot batches. 
  • Critical deadline alerts (shelf-life testing, microbiological analyses). 
  • Seamless collaboration between R&D, marketing, and regulatory teams. 

 

Take a software tour →

  • Voltar aos tópicos
    Audit Management
    Optimize audit execution

    Streamline audits and ensure compliance with  FDA and EFSA, and food industry standards.

    Imagem ilustrativa
    • End-to-end audit lifecycle management (planning, execution, analysis). 
    • Centralized evidence storage with traceability and instant access. 
    • Digital checklists and mobile access for remote/on-site audits in real time. 
    • Automated deadline and action plan tracking for efficient corrections. 
    • Full support for ISO 9001, ISO 22000, FSSC 22000, ISO 14001, and more.                                                                                                          
       

     

    Take a software tour → 

  • Voltar aos tópicos
    Document Management
    Centralize all documents in one place

    Keep records, SOPs, and work instructions organized, traceable, and audit-ready.

    Imagem ilustrativa
    • Secure, centralized repository for technical files, certificates, and procedures. 
    • Full version control and revision history. 
    • Customizable permissions for viewing/editing. 
    • AI-powered search for instant answers in any language. 
    • Complete access/print logs with timestamps and purpose tracking.                                                                                                           
       

     

    Take a software tour → 

  • Voltar aos tópicos
    Risk Management
    Prevent recalls and fines with proactive risk control

    Anticipate hazards and comply with food safety requirements effortlessly.

    Imagem ilustrativa
    • Reduce recalls/waste with early risk alerts (production, packaging, transport). 
    • Automated HACCP analysis with audit-ready records. 
    • Supplier/material risk monitoring to prevent contaminants/non-conformities. 
    • Pre-loaded hazard/control library for faster plan setup. 
       

     

    Take a software tour → 

  • Voltar aos tópicos
    Supplier Management
    Streamline supplier qualification and evaluation

    Automate supplier onboarding and maintain full compliance with food safety requirements.

    Imagem ilustrativa
    • Unified supplier database for raw materials, certificates and mandatory documents (e.g., lab reports). 
    • Real-time automated qualification with customizable criteria and blocking of non-compliant vendors. 
    • Performance dashboards tracking quality metrics (delays, contaminants, audits) and supply chain risk alerts. 
    • Simplified audits/compliance with digital checklists for supplier inspections and corrective action tracking. 


     

    Take a software tour → 

  • Voltar aos tópicos
    Training Management
    Automate competency and training processes

    Keep your team aligned with Good Manufacturing Practices (GMP) through streamlined training.

    Imagem ilustrativa
    • Custom e-learning with role-specific content (operations, admin) and adaptable modules. 
    • Training library (videos, PDFs, quizzes) with instant certification. 
    • Gamification (badges, leaderboards) to boost engagement. 
    • Real-time progress reports by employee, department, or facility. 
       

     

    Take a software tour → 

  • Voltar aos tópicos
    Asset Management
    Prevent production failures with predictive maintenance

    Maximize equipment uptime through continuous monitoring and AI-driven workflows.

    Imagem ilustrativa
    • Predictive/preventive maintenance for critical assets. 
    • Unified dashboards tracking asset health, costs, and intervention history. 
    • Dynamic inventory control with QR code tracking and mobile updates. 
    • Mobile inspections with real-time service order logging.

     

    Take a software tour → 

  • Voltar aos tópicos
    New Product Development (R&D)
    Accelerate innovation and time-to-market

    Shorten development cycles for faster launches of cutting-edge food products.

    Imagem ilustrativa
    • Centralized formulation management (BOMs, ingredients, labels). 
    • Automated approval workflows for sensory tests, validations, and pilot batches. 
    • Critical deadline alerts (shelf-life testing, microbiological analyses). 
    • Seamless collaboration between R&D, marketing, and regulatory teams. 

     

    Take a software tour →

Bring this solution to your company

Ensure compliance with the following standards and regulations

FSSC 22000

ISO 9001

ISO 14001

ISO/IEC 17025

ISO 22000

Learn more about SoftExpert's solutions

Business Process - BPM
Corporate Performance - CPM
Enterprise Asset - EAM
Enterprise Content - ECM
Enterprise Quality - EQM
Enterprise Risk - ERM
Corporate Service Management – ESM
Environment, Health, and Safety - EHSM
Environmental, Social, and Corporate Governance - ESG
Governance, Risk and Compliance - GRC
Human Development - HDM
Innovation and Change - ICM
Product Lifecycle - PLM
Project and Portfolio - PPM
Supplier Lifecycle - SLM
Work Management - CWM

Business Process - BPM

Standardize your business processes, automate workflows, integrate applications, and accelerate digital transformation across your organization with a results-driven business process optimization software.

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Corporate Performance - CPM

Manage strategy effectively by mapping scorecards with objectives, indicators, action plans, and everything you need to achieve business success using corporate performance management software.

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Enterprise Asset - EAM

SoftExpert EAM offers physical asset management throughout the entire lifecycle. Focused on sustainable value, it supports everything from inventory to maintenance and performance analysis. Reduce costs and downtime with the support of an automated maintenance management system integrated with your operation. Increase operational efficiency and build effective strategies to optimize critical assets.

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Enterprise Content - ECM

SoftExpert ECM is a comprehensive enterprise content management software solution that centralizes all organizational content. It allows you to create, capture, manage, store, preserve and share documents and records, reducing paperwork and related deviations. The ECM solution ensures security, integrity, reliability, and compliance with international standards such as ISO 9001 and FDA 21 CFR Part 11.

Explore the solution
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Enterprise Quality - EQM

Modernize your quality management system (QMS) with an all-in-one solution. Reduce the effort to stay compliant, increase process agility, and gain transparency to drive continuous improvement with more control and efficiency.

Explore the solution
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Enterprise Risk - ERM

Lower the likelihood and impact of risk events using an integrated enterprise risk management solutions that unlocks the potential of opportunities, optimizes resources, and directs strategies and decisions.

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Corporate Service Management – ESM

Integrate all services and requests across your organization into a single cloud-based solution. Powered by artificial intelligence, the platform streamlines the management of IT, HR, Finance, and Legal departments, fostering greater cross-department collaboration, reducing communication silos, and continuously improving processes.

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Environment, Health, and Safety - EHSM

Drive EHS maturity with a platform that centralizes risks, permits, KPIs, and corrective actions in one place. Ensure full compliance with ISO 14001 and 45001, proactively reduce incidents, and deliver measurable results to stakeholders, customers, and investors.

Explore the solution
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Environmental, Social, and Corporate Governance - ESG

Efficiently manage every ESG initiative, by operating unit and scope, on a single platform. Structure your policies, centralize indicators, automate calculations, and monitor risks and compliance in real time, all within one secure, flexible, and fully integrated system.

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Governance, Risk and Compliance - GRC

Ensure compliance with corporate policies, laws, and external regulations using a robust GRC management software that effectively integrates business strategy execution with risk management practices.

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Human Development - HDM

Satisfy your needs for talent management, training and development, team performance assessments and career and succession planning all in a single platform.

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Innovation and Change - ICM

Manage your change processes with excellence, transform innovative ideas into concrete results, and drive organizational transformation with a comprehensive platform that reduces implementation time and increases the success of your initiatives through digitization, integration between stages, traceability, and real-time monitoring of actions.

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Product Lifecycle - PLM

Manage your products’ entire lifecycle with a cloud-based solution powered by Gen AI. SoftExpert PLM accelerates time-to-market, automates repetitive tasks, and delivers intelligent insights for strategic decisions. Improve quality, reduce costs, and optimize resources with a secure, scalable, and innovative platform.

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Project and Portfolio - PPM

Transform your project and portfolio management with a complete, cloud-based, AI-powered solution aligned with PMBOK. Connect planning, execution, and monitoring through intelligent automation and real-time insights to ensure on-time delivery with quality and high performance.

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Supplier Lifecycle - SLM

Manage the full supplier lifecycle with a cloud-based solution enhanced by Gen AI. SoftExpert SLM automates processes, qualifies partners, ensures compliance, and reduces risks with real-time insights. Boost performance visibility, efficiency, and trust with a secure, intelligent, and scalable platform.

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Work Management - CWM

The only all-in-one cloud platform to improve team collaboration and task efficiency.

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Compliance with global privacy and security standards

Advanced data protection

SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.

Integrate with your ERP, CRM, Office365, and much more

Connect SoftExpert Suite to other business tools already used in your organization.

Worldwide Office Locations

Supporting and implementing your growth and expasion everywhere! We are present locally, ready to ensure that SoftExpert solutions are working without limits.

Contact us
Meet us

Customize the solution to your needs

Add new modules to your product, customize your experience and get all the solutions you need for your company.

Frequently Asked Questions

What are the key regulations that food and beverage businesses must follow?

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What is a food safety management system?

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What is quality management in the food and beverage industry?

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Glossary

Action Plan

Set of steps to solve problems or implement improvements.

ABNT (Brazilian Association of Technical Standards)

Founded in 1940, this organization is responsible for technical standardization in Brazil. Its standards aim to standardize processes, products, and services to ensure greater quality, safety, and efficiency.

5S Methodology

Workplace organization and cleanliness method.

5 Whys

A method for identifying root causes by asking 'why?' five times. Typically included in the 8D process.

Accreditation

The process by which a competent institution or body attests to the technical competence of a company to provide a service or supply a product.

Allergen Control Program

Procedures to identify, control, and, if possible, eliminate allergens in food.

Allergens

Substances capable of provoking an immune response (allergic reactions) in sensitive individuals. Different legislations worldwide define which allergens must be labeled in each country. The most common allergens include eggs, milk, fish, shellfish, nuts, peanuts, wheat, and soy.

Artificial Additives

Synthetic substances added to food to enhance its characteristics.

Artificial Intelligence (AI)

Technology that uses advanced algorithms and machine learning to analyze data, predict outcomes, and optimize production processes, improving efficiency, quality, and real-time decision-making.

Audit

A procedure conducted to assess the conformity of activities with standards and regulations.

Big Data

The analysis of large volumes of data to improve efficiency and quality.

Bill of Materials (BOM) Control

Management of the list detailing all components of a product.

BRC (British Retail Consortium)

A standard from the British Retail Consortium that establishes safety and quality standards for food products.

BRCGS

A global standard for food safety, internationally recognized, covering safety, integrity, and product quality.

Calibration

The process of adjusting instruments to ensure accurate measurements.

CAPA (Corrective and Preventive Action)

A methodology that identifies, analyzes, and establishes corrective and/or preventive actions, allowing for the correction and prevention of problem recurrence.

Capability

The ability of a process to consistently meet product specifications and tolerances.

Certificate of Analysis (COA)

Document certifying that a product complies with technical specifications.

Certifications

Process by which a third party (certification body) assesses and verifies that a product, service, process, or system meets specific normative or regulatory requirements. Certification is carried out based on specific standards and may include audits, inspections, testing, and other evaluation methods.

Change Management

Process that assesses and mitigates risks associated with changes in processes, systems, or documentation.

Compliance

Adherence to legal, regulatory, customer, and internal requirements.

Computerized System Validation (CSV)

A documented process that verifies that a computerized system performs as designed for its intended use in an integral and reproducible manner.

Containment

Immediate action to control or limit an identified problem.

Corrective Action

A measure or intervention adopted to eliminate the causes of a nonconformity, defect, or undesirable situation, with the aim of preventing its recurrence.

Corrective Maintenance

Repairs performed after failures occur.

Cost of Poor Quality

Expenses related to errors, rework, and failures that impact quality.

Critical Control Point (PCC)

Process step where control measures are applied to prevent or eliminate food safety hazards.

Cross-contamination

Transfer of contaminants from one surface, food, or person to another food item, posing a food safety risk.

Customer Complaint

Negative feedback from customers regarding provided products or services.

Decision Tree

A graphical tool used to identify critical control points (CCPs) in food safety systems.

Dehydration

The process of removing water from food to extend its shelf life.

Deviation

Failure to meet an established requirement.

Effectiveness Verification

A process to confirm that an action taken was effective.

Effluent Treatment

The process of removing or reducing pollutants in liquid waste generated by a manufacturing unit according to established standards before disposal or reuse.

EFSA

The European Food Safety Authority, which provides scientific advice on food risks.

Emission Standards

Set of laws regulating and controlling the amount of pollutants that can be emitted by a source, whether mobile or stationary.

Energy Efficiency

Practices to reduce energy consumption in production.

Environmental Impact Reports

Documents that assess and record the effects of an industrial activity on the environment.

Ergonomics

The study of worker efficiency and comfort on the production line. It also includes actions to adapt the work environment for employee comfort and safety.

External Logistics

Management of finished product transportation to customers.

Failure Mode and Effects Analysis (FMEA)

A preventive methodology that identifies and evaluates potential failures in processes, products, or systems before they occur.

FCC

Food Chemicals Codex, a compendium of quality and purity standards for food ingredients.

Federal Inspection Service (SIF)

An agency under Brazil’s Ministry of Agriculture, Livestock, and Supply (MAPA) responsible for inspecting animal-based products in Brazil.

FEFO

'First Expired, First Out' inventory management method, where products with the nearest expiration date are used first.

FIFO

'First In, First Out' inventory management method, where the oldest products are used first.

First-Party Audit

An internal audit conducted by the organization itself or by an entity on its behalf, aimed at evaluating the conformity of its own systems, processes, and procedures.

Flowchart

A graphical representation of process steps, used to map and analyze production processes.

Food

Any substance or combination of substances, whether solid, liquid, pasty, or in another appropriate form, intended to provide the human body with the necessary elements for its formation, maintenance, and development.

Food Additives

Ingredients added in small quantities to food during processing. They modify or preserve physical, chemical, biological, or sensory properties (color, shine, odor, taste, and texture).

Food Colorants

Substances used to add color to food.

Food Fraud

The act of deceiving consumers about food quality or content for financial gain.

Food Disinfection

A process applied to reduce, destroy, remove, or inactivate pathogens or microorganisms that actively contribute to food spoilage.

Food Irradiation

Preservation technique using ionizing radiation to destroy microorganisms and pests.

Food Microbiology

Study of microorganisms present in food and their impact on safety and quality.

Food Packaging

Materials and methods used to package food, ensuring its protection and preservation.

Food Preservation

Methods and techniques to extend the shelf life of food.

Food Processing

Set of methods and techniques to transform raw materials into food products.

Food Safety

A set of practices and regulations to ensure that food is safe for consumption.

Food Safety Team (FST)

A group of professionals in an organization responsible for ensuring food safety. The FST must be competent, with adequate training, skills, and experience to perform activities such as updating the food safety management system, approving prerequisite programs (PRP), and verifying flowcharts.

Food Security

Ensuring that all people have permanent physical, social, and economic access to safe, nutritious food in sufficient quantities to meet their dietary needs and preferences. This concept is supported by three main pillars.

Food Technology

The application of science and technology to food production, processing, and distribution.

Food Traceability

Ability to track the origin and journey of food throughout the production and distribution chain.

Fresh Foods

Food products that have not undergone any type of industrial processing.

FSMA (Food Safety Modernization Act)

U.S. law aimed at ensuring the safety of the food supply.

FSSC 22000

Certification scheme for food safety management systems, based on ISO 22000.

Functional Foods

Foods that offer additional health benefits beyond their basic nutritional function.

Genetically Modified Foods (GMOs)

Food products that contain genetically modified organisms.

Good Laboratory Practices (GLP)

A set of standards and procedures that ensure the quality of data generated in laboratories. GLPs cover the entire testing process, from sample preparation to the generation of final reports.

Good Manufacturing Practices (GMP)

A set of guidelines that ensure the quality and safety of pharmaceutical products during production.

Halal Certification

Certification that ensures food meets the specific dietary requirements of the Muslim community.

Hazard Analysis and Critical Control Points (HACCP)

A preventive system that ensures food safety through the identification and control of hazards.

IFS (International Featured Standards)

International food standard that assesses product and process compliance regarding safety and quality.

Incident and Accident Analysis

Investigation of the causes of workplace failures to implement corrective and preventive measures.

Incoming Inspection

Verification of compliance for materials received from suppliers.

Industry 4.0

Integration of digital technologies in industrial production.

Information Technology (IT)

The use of information systems to support production operations.

Internal Logistics

Management of material flow within the factory.

Internet of Things (IoT)

Connection of devices and systems to collect and share data.

Inventory

Verification of material or product stock quantities against system records.

Ishikawa Diagram (Fishbone Diagram)

A diagram used to identify potential causes of a problem.

ISO 14001

International standard setting guidelines for corporate environmental management.

ISO 45001

International standard defining requirements for occupational health and safety management systems (OHSMS).

ISO 9001

International standard for quality management systems.

ISO 22000

International standard for food safety management systems.

Kaizen

Continuous improvement philosophy, part of Lean Manufacturing.

Kanban

Visual tool for controlling and managing production flow.

Key Performance Indicators (KPI)

Metrics used to evaluate success in quality and production processes.

Kosher Certification

Certification that ensures food meets the specific dietary requirements of the Jewish community.

Law

Set of legal regulations governing the production and commercialization of goods and services.

Layout

Physical arrangement of machines, equipment, and workstations on the factory floor to optimize production flow.

Lead Time

Total time required to transform an order into delivery, from start to finish.

Lean Manufacturing

Production system aimed at eliminating waste and increasing process efficiency.

Lean Production

Production system aiming for maximum efficiency with minimal waste.

Manufacturer

A company or individual responsible for producing goods or products from raw materials. The manufacturer is responsible for the entire production process, from product conception to final delivery to the customer, ensuring quality and compliance with applicable specifications and standards.

Manufacturing Execution System (MES)

Software used to monitor and control manufacturing operations.

MAPA (Ministry of Agriculture, Livestock, and Supply – Brazil)

Brazilian government body responsible for regulating and inspecting agricultural products.

Master Sanitation Schedule (MSS)

Document detailing cleaning and sanitization procedures in a food production facility.

MRP (Manufacturing Resource Planning)

System that plans the acquisition and use of materials, aligning inventories with production needs.

Natural Additives

Substances of natural origin used to preserve or improve the qualities of food.

Non-Conformity

Failure to meet a specified requirement or standard procedure.

Nutritional Labeling

Requirements and regulations for nutritional information on food product labels.

Occupational Safety

Employee training to prevent accidents and comply with workplace safety regulations.

Operational Prerequisite Program (OPRP)

Specific measures to control significant food safety hazards.

Organic Foods

Products grown and processed without the use of pesticides, synthetic fertilizers, or genetically modified organisms.

Pareto Diagram

A technique that helps prioritize improvement actions based on the 80/20 principle.

PDCA (Plan-Do-Check-Act)

Continuous improvement cycle used in various processes.

Pest Control

Set of measures to prevent and eliminate pests in food production environments, ensuring product safety.

Picking

Selection of items from inventory to fulfill orders.

Pilot Batch

Batches produced to verify process and equipment suitability before large-scale production.

PPE Management

Control of the supply, use, and maintenance of Personal Protective Equipment (PPE).

PPE Record Sheet

A document recording the issuance and use of Personal Protective Equipment by employees.

Predictive Maintenance

Technique to predict equipment failures before they happen.

Preservatives

Substances added to food to prevent deterioration caused by microorganisms.

Process Automation

The use of technology to increase efficiency, reduce errors, and improve product quality and compliance.

Process Simulation

Use of virtual models to test and optimize production processes.

Process Validation

A set of activities proving that a process can consistently produce products of predefined quality in an integral and reproducible manner.

Processed Foods

Food products that have undergone some type of industrial processing.

Product Development

The process of creating and improving new products and components.

Product Life Cycle

The stages a product goes through, from conception to market discontinuation.

Project Management

Planning and execution of development and production projects.

Prototyping

Creation of initial product models for testing and validation.

Quality Complaint

Record of problems related to product or service quality.

Quality Control (QC)

Inspection of products to ensure compliance with specifications.

Quality Inspections

Procedure to examine activities and ensure compliance with quality requirements set by regulatory and standardization bodies.

Quality Management System (QMS)

A formalized system documenting processes, procedures, and responsibilities to achieve quality policies and objectives.

Quality Testing

Inspection and testing to ensure product compliance.

Raw Material

Material used as an input in product manufacturing.

Recall (Food & Beverages)

Process of removing non-compliant products (due to quality, food safety, or regulatory issues) from distribution channels, including those already in consumer possession. Involves consumer communication, often through media announcements, to protect public health and remove unsafe food from the supply chain.

Regulament

Set of rules established by competent authorities to ensure food safety and quality.

Research, Development, and Innovation (RD&I)

Process aimed at creating and improving products, technologies, and processes to meet market demands or innovate.

Risk Management

Ongoing process aimed at identifying, analyzing, evaluating, prioritizing, mitigating, and monitoring events that may affect an organization's objectives.

Robotics

Use of robots to automate production processes.

Root Cause

An analysis method to identify the primary cause of a nonconformity or food safety issue.

Root Cause Analysis (RCA)

A methodology used to identify the root cause of problems.

Safety Inspections

Regular evaluations to identify and correct workplace hazards.

Scope of Actions

The range of measures taken to correct or improve processes.

Second-Party Audit

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Semi-Finished Products

Products that have undergone part of the production process but are not yet finalized.

Shelf Life

The period during which food maintains its quality and safety for consumption.

Shop Floor

Production area where products are manufactured.

Six Sigma

A process improvement methodology focused on defect reduction.

Skip lote

A reduced inspection method applied to selected batches based on consistent quality.

Standard

Document establishing technical requirements and criteria to ensure product and service quality and safety.

Standard Operating Procedure (SOP)

Detailed instructions for performing specific tasks consistently and safely.

Statistical Process Control (SPC)

A technique that uses statistical methods to monitor and control production process quality.

Supplier Management

Coordination and evaluation of suppliers within the supply chain.

Supplier Qualification

Process of evaluating and selecting suppliers based on quality and risk criteria, also known as supplier approval.

Supply Chain Management (SCM)

Coordination of all processes involved in product production and delivery.

Sustainability

Practices aimed at minimizing the environmental impact of production.

Temperature and Pressure Control

Monitoring and adjusting these critical parameters during industrial processes to ensure quality and efficiency.

Third-Party Audit

An independent external audit conducted by a third-party entity, such as a certification body, to verify an organization's compliance with specific standards and regulations, usually with the aim of obtaining certification.

Top Management

The group of executives responsible for the strategic and operational management of a company.

Total Productive Maintenance (TPM)

Strategy to maximize equipment efficiency.

Traceability

Ability to track the origin and history of a product and/or critical information throughout its entire lifecycle.

Value Stream Mapping (VSM)

Lean tool used to identify and eliminate waste in production processes.

Visual Inspection

Visual verification of parts or products to identify defects.

Waste Management

Planning and execution of strategies to minimize, reuse, or dispose of waste in an environmentally responsible manner.

Work Instruction (IT)

Document detailing step-by-step procedures for performing a specific task.

Workplace Safety

Practices and regulations to ensure worker safety.

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